
| All About Selling Your Home |
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Can
I sell my house myself?
Many people believe they can save
a considerable amount of money by selling on their own. They
look at the average commission on a house, and remember stories
of friends or relatives who managed to get through the process
with seemingly little trouble. "People sell their own homes," they
say, "so why can't I?"
Right now, over 10% of American
homeowners handle their own sales. But in order to join the
ranks of the successful ones, you need to realistically assess
exactly what's involved. The routine parts of the job involve
pricing your house accurately, determining whether or not
a buyer is qualified, creating and paying for your own advertising,
familiarizing yourself with basic real estate regulations
enough to understand (and possibly even prepare) a real estate
contract, and coordinating the details of a closing. The
greatest downsides are the fact that your house is only on
the market when you're home, and the possibility that a mistake
may cost you the money you're trying to save.
The best reason for working with
a real estate broker is the enormous amount of information
they have at their disposal — information that can help
make your house sell faster and easier, and for more money.
Professionals know about market trends, houses in your neighborhood,
and the people most likely to buy there. They also know how
to reach the largest number of people who may be interested
in your house, and are trained in areas like pre-qualifying
potential buyers and negotiating with them. Finally, they're
always "on-call," and willing to do the things most of us
hate: working on the weekends, answering the phone at all
hours, and always being polite about it.
What
makes a house sell?
This entire section could be devoted
to answering that question. But to be as concise as possible,
a successful sale requires that you concentrate on four considerations:
the market, price, condition of the house, and exposure.
Since you can't control all of them, you may have to overcompensate
in one or more areas to offset a competitive disadvantage
in another.
When
is the best time to list a house for sale?
As soon as you decide to sell
it.
If you want to get the best price
for your house, the key is to give yourself as much time
as possible to sell it. More time means more potential buyers
will probably see the house. This should result in more offers;
it also gives you time to consider more options if the market
is slow or initial interest is low.
Is
there any seasonality to the market?
Peak selling seasons vary in different
areas of the country, and weather has a lot to do with it.
For example, late spring and early fall are the prime listing
seasons in many areas because houses tend to "show" better
in those months than they do in the heat of summer or the
cold of winter. And of course, people like to do their house
shopping when the weather is pleasant.
But keep in mind that there are
also more houses on the market during the prime seasons,
so you'll have more competition. So while there is seasonality
in the real estate market, it's not something that should
dominate your decision on when to sell.
What
about market conditions — price trends, interest rates,
and the economy in general? Should they have any bearing
on when I list?
Probably not. Even if you're under
no pressure to sell, waiting for better market conditions
is not likely to increase your profit potential.
How
long should it take to sell?
Average listing times vary from
30 to 180 days, according to market conditions in a particular
region, town, or even neighborhood; and of course, price,
terms, condition, location and exposure play an even greater
role. Selling in any market is easier if you keep time on
your side. Most professionals will tell you that allowing
yourself at least six months will put you in a position to
get a better return from their marketing efforts.
What
if I can't sell my old house before we have to move?
This situation can arise for any
number of reasons. For instance, getting the job promotion
you've been waiting for may mean having to relocate very
quickly. Another example: you finally find your "dream home," and
need to get it under contract before it sells to another
buyer. Whatever the reason, don't panic. You have some viable
alternatives to the potential nightmare of double mortgage
payments.
If you don't have to sell in order
to buy a new home, renting is one option to think about.
Consider the advantages and disadvantages of renting your
old house. If you're being transferred, you may be able to
obtain a short-term rental while you're becoming familiar
with the new area. Either way, a local broker can usually
help, by advising you on how much you can expect to pay for
rent in your new city, or what you need to charge to cover
your mortgage payments and other costs you'll entail as a
landlord.
Another solution available from Coldwell
Banker Residential Brokerage is the Guaranteed
Sale Plan, which is detailed in the next question.
What
if I do have to sell my old house first?
Coldwell Banker Residential Brokerage
offers the Guaranteed Sale Plan, which is essentially a written promise to buy your house
at a predetermined price if it doesn't sell by a certain
date. You're also entitled to some additional benefits that
are automatically included in the program. You'll sleep better
knowing that Coldwell Banker Residential Brokerage has the
financial strength to fulfill the terms of the plan.
How
do I price my house?
In a word, realistically. That's
not to say you can't get what your house is worth. You just
have to be realistic about its value, and price it accordingly.
A good place to start is by determining the fair market value.
What
is "fair market value," and how do I determine mine?
Simply put, the fair market value
of a house is the highest price an informed buyer will pay,
assuming there is no unusual pressure to complete the purchase.
It is usually not the asking price.
To get an estimate of fair market
value, ask an Coldwell Banker Residential Brokerage Sales
Associate for a Competitive Market Analysis (CMA) of your
house. This service is free of any charge, without obligation.
The analysis will give you a realistic figure based on the
most salient points of the local real estate market. It should
provide information about recent sales of similar houses,
including how much they sold for and how long it took.
What's
the difference between fair market value and asking price?
Generally speaking, the owner's
asking price — the advertised price of a house when it goes
on the market — is set slightly higher than fair market
value. You can assume that some negotiation will be necessary
to reach an agreement with a buyer. The agent who presents
you with the results of your CMA will help you establish
a competitive pricing strategy.
Who
can help me determine the right asking price?
Real estate sales agents suggest
asking prices based on a wide array of information you may
not have at your disposal, including recent listing and selling
prices of houses in your neighborhood. If you're not completely
confident in their suggestions, you may want to order an
appraisal.
Next, establish clear priorities.
If you had to choose, are you more concerned with selling
quickly, or getting the most money possible?
Someone else — a neighbor, friend
or relative — may point out advantages or disadvantages
about your house that you hadn't thought about. Third-party
views will help you start thinking of your house as a commodity,
with positive and negative selling points. Then you should
decide on a price that you feel is competitive and consistent
with what other houses in your area have sold for.
How
flexible should I be about the asking price?
Most buyers also leave room for
negotiation when they make an offer. Thus, a certain degree
of flexibility is usually called for on the part of both
the buyer and seller.
While it is ultimately your decision
to accept or reject an offer, or present a counter-proposal,
a good agent can be of great assistance to you during the
negotiating process. In fact, negotiation is one of the valuable
skills an agent can offer you. As negotiations proceed —
whether in writing, face-to-face, or by phone — your agent
should inform you of your options in responding to each offer
from the buyer. Even without such advice, a cool, rational
manner in what is often a long, emotionally-charged process
will usually net you a significantly higher price.
Should I fix my house
up before it goes on the market?
Unless your house is nearly new,
chances are you'll want to do some work to get it ready to
market. The type and amount of work depends largely on the
price you're asking, the time you have to sell, and of course,
the present condition of the house.
If you're in a hurry to sell,
do the "little things" that make your house look better from
the outside and show better inside. Read on for several specific
ideas for making low-cost improvements.
What
is "curb appeal," and how do I create it?
"Curb-Appeal" is the common real
estate term for everything prospective buyers can see from
the street that might make them want to turn in and take
a look. Improving curb appeal is critical to generating traffic.
While it does take time, it needn't be difficult or expensive,
provided you keep two key words in mind: neat and neutral.
Neatness sells. New paint, an
immaculate lawn, picture-perfect shrubbery, a newly sealed
driveway, potted plants at the front door — put them all
together, and drive-by shoppers will probably want to see
the rest of the house.
Hand in hand with neatness is
neutrality. If you're going to repaint, stick to light, neutral
colors. Keep the yard free of gardening tools and the kids'
toys. Remember, when a family looks at a house, they're trying
to paint a picture of what it would be like as their home.
You want to give them as clean a canvas as possible.
What
should I do to make the house show better?
First, make your house look as
clean and spacious as possible. Remember, people may look
behind closet and crawlspace doors, as well as those to the
bedrooms and bathrooms. So get rid of all the clutter; have
that garage sale and haul away the leftovers.
After you've cleaned, try to correct
any cosmetic flaws you've noticed. Paint rooms that need
it, regrout tile walls and floors, remove or replace any
worn-out carpets. Replace dated faucets, light fixtures,
and the handles and knobs on your kitchen drawers and cabinets.
Finally, as with the outside of
your house, try to make it easy for prospective buyers to
imagine your house as their home. Clear as much from your
walls, shelves, and countertops as you can. Give your prospects
plenty of room to dream.
Should
I make any major home improvements?
Certain home improvements that
are useful to almost everyone have been proven to add value
and/or speed the sale of houses. These include adding central
air conditioning to the heating system, building a deck or
patio, basement finishing, some kitchen remodeling (updating
colors on cabinets, countertops, appliances, panels, etc.),
and new floor and/or wall coverings, especially in bathrooms.
Improvements that return less than what they cost are generally
items that appeal to personal tastes, like adding fireplaces,
wet bars, and swimming pools, or converting the garage into
an extra room.
The challenge that comes with
any home improvement designed to help sell your house is
recouping your investment. There's always the risk of over-improving
your house — that is, putting more money into it than neighborhood
prices will support.
So how much is too much? Professional
renovators have found that, no matter how much you improve
any given house, you're unlikely to sell it for more than
15% above the median price of other houses in the neighborhood,
whether you do $1,000 worth of work or $50,000. That's why
you might want to ask your agent's opinion about the viability
of recouping the cost of any major renovation before you
start the work.
Should
I do the work myself?
If you have the time and talent,
do-it-yourself improvements are the most cost-effective way
to go. Painting, wallpapering, replacing cracked trim and
old plumbing fixtures — the difference between work done
by a competent amateur and a professional is usually time
and money. Just make sure you don't tackle something you
can't handle — this is no time for "on-the-job training!" If
you're not experienced, it may be worth calling in a professional.
As a valued client of Coldwell Banker
Residential Brokerage, you are invited to take advantage
of "Coldwell Banker Residential Brokerage Home Services," a
comprehensive array of home ownership services available
at our innovative Customer Care Center. Focusing on a tradition
of commitment and service to consumers, Coldwell Banker Residential
Brokerage/ERA Home Services assists customers and clients
before, during, and after buying or selling a home. To view
a complete list of vendor services in your area, please visit The Coldwell Banker Residential Brokerage Home
Services Website.
Larger jobs involving mechanical
systems (heating, electrical, plumbing, etc.) or work that
must meet local building codes are another story. Even if
you or the family handyman know exactly what you're doing,
it's not a good idea to engage in this type of work unless
you're licensed to do so. Your efforts could make you responsible
for more than you realize if something goes wrong after you
sell.
Am
I liable for repairs after I sell?
In certain
situations. If the buyer's inspection reveals major problems
with your house's structure or mechanical systems (heating,
electrical, plumbing, etc.), the buyer may wish to negotiate
the price downward on the basis of anticipated repair costs.
So even though the repairs won't be made until after the
sale, practically speaking, you'll be paying for them.
Sometimes,
repairs may be required before the transfer of title takes
place. This is especially true in sales that involve financing
insured or guaranteed by the government (FHA/VA loans, for
example).
You may have
also heard about lawsuits involving sellers who failed to
disclose major problems before the sale — like an addition
to the house that wasn't built to code. Most states now maintain
very specific disclosure laws that require sellers to disclose
any pertinent information relative to the condition of the
property. For example, most states require sellers to notify
buyers about the presence of any lead-based paint. It is
important for you to be knowledgeable about your state's
disclosure laws.
These are
just a few good reasons to retain a lawyer or Sales Associate
who knows as much about the condition of your property as
you do. It's also a good idea to get the buyer's written
acknowledgment of any major problems when you accept their
offer.
What
about home warranties? Are they available to sellers as
well as buyers?
Yes
they are, and they're worth investigating. It's our belief
that an AON
Home Warranty is
one of the best selling points you can add to your house.
In fact, a 1996 survey conducted by an independent market
research company shows that houses covered by a home protection
plan sell on average 15 days faster than comparable houses
without the protection.
It's easy to see why. After a
buyer has invested substantial cash savings in a down payment
and moving expenses, the last thing they want to worry about
is a costly home repair. With an AON Home Warranty, they
don't have to.
The warranty offers protection
for you and your buyer, covering repair or replacement costs
for breakdowns to most major systems and built-in appliances
up to a year or more after the date of closing. When you
consider the returns — a quicker sale, a better chance of
selling, and the peace of mind that comes with knowing 24-hour
emergency service is always just a phone call away — it's
hard to imagine a better investment.
How
do I reach the right potential buyers?
There was a time when selling
a house was simple. Your real estate agent would put a sign
in the front yard, an ad in the paper, and wait.
Of course, agents still do those
things — but that's far from all they do. Today, people
are moving further and more frequently than they used to.
It's not unusual for upwardly mobile executives to relocate
across the country more than once in a year. The result is
that the pool of potential buyers for your house is much
larger and spread far wider than ever before, and the competition
to reach them is fierce.
Because you'll probably need to
cast a wider net to find the right buyer, choosing a real
estate company that offers the sophisticated marketing techniques
that define likely buyers, where to find them, how to reach
them, and how to persuade them to buy one house over another
has never been more important. The fact is, virtually everything
we've discussed up to this point, from pricing to home improvements,
from the Competitive Market Analysis to the "For Sale" sign
in the yard, is part of a marketing process that's put into
motion when you decide to work with Coldwell Banker Residential
Brokerage.
What's
an MLS®, and why do I need one?
A Multiple Listing Service (MLS)
is one innovation that makes it easier to reach a large number
of prospective buyers and dramatically increase the exposure
of a property.
Quite simply, it's a system under
which participating brokers agree to share commission on
the sale of houses listed by any one of them. So, for example,
if you list your house with one broker and another broker
actually sells it, they share the commission. The advantage
to you is clear; more people have an interest in selling
your house.
How
important is advertising?
Advertising remains one of the
most important components of the marketing process. But again,
it's not as simple as it used to be, at least not in the
hands of a good broker.
Many people don't realize how
costly advertising can be — a full page ad run by a local
real estate office in your local newspaper can cost anywhere
from several hundred to several thousand dollars. Yet it's
a far more cost-effective way to go than the three or four-line
classified ad you would probably run if you were selling
the house yourself. Here's why:
Your classified ad requires a
prospective buyer to find it amidst the dozens of others
on the page, and be impressed enough by its message to call
in response. In contrast, the broker's ad is designed to "find
the buyer" — with its large size and easy-to-read layout,
the eye-catching photographs and professionally written descriptions,
plus the fact that it includes not just one, but several
houses for sale.
How does the inclusion of other
houses benefit yours? The power of numbers, plain and simple.
Fewer than 5 % of buyers actually purchase the first house
they call about. When they call to respond to the broker's
ad, on the other hand, they're likely to be shown a number
of houses similar to the one they initially expressed interest
in seeing.
And that's just advertising in
the local newspaper. Brokers today, especially larger ones,
employ a variety of other proven advertising methods, including
the Internet, magazines, radio, TV, and direct mail.
What
should we expect from an open house?
As another valuable part of the
marketing process, the open house offers prospective buyers
the chance to view houses in a low-pressure, "browsing" atmosphere.
With that in mind, you shouldn't expect it to generate a
sale, at least not directly. What you should look for is
traffic, and calls to your agent for private showings in
the days following the open house.
Open houses are always valuable,
even if very few people show up. Such a situation can indicate
that the price is too high; it may also lead you to look
for ways to improve curb-appeal. Try not to draw your own
conclusions — your agent will give you a full report on
open house activity, and offer a professional assessment
of its results.
Agents often hold an open house
for other agents shortly after a house is listed. This event,
usually held mid-week when real estate people can give it
their full attention, can be as important to your efforts
as your listing in the local MLS. The more professionals
who see your house, the more prospects you're likely to reach.
Should
we try to avoid being at home when the house is shown?
You should definitely plan to
be out of the house during any open house your agent has
scheduled; the same goes for first showings to prospective
buyers. People often feel uncomfortable speaking candidly
and asking questions in front of current owners. You want
them to feel as free as possible to picture your house as
their "dream home."
Who
actually sells my house — a broker or an agent?
Both. In legal terms, a real estate
agent is an individual trained and licensed to act for other
people looking to buy or sell a piece of property. While
that definition applies to both, only the broker is permitted
to collect fees and/or commission for such work. Thus, the
sales agent — with whom you have most of your day-to-day
contact — works on behalf of, and is compensated by, the
broker.
Will
my agent be present at the closing?
If you wish. While their presence
is not required by law, both the buying agent and the selling
agent may attend the closing. Even though most of the procedures
are handled by the lenders, title companies and in some cases
an attorney, you'll find your agent to be a valuable source
of information and counsel, especially if any last-minute
problems arise.
Good agents are also extremely
helpful in the days immediately prior to the closing. They'll
help you prepare by giving you a step-by-step preview of
the entire process and what will be expected of you. And
they'll make certain you bring all necessary documents and
other information.
What
makes a sales agent effective?
We like to think good training
and experience make the best agents. But the truth is, not
every agent is right for every seller. And that's why we
suggest you follow this simple formula to help you decide
whether a particular agent will work well for you:
COMPETENCE + COMFORT = CONFIDENCE
Competence: When
you first meet with real estate agents, they'll do their
best to show
you that they have what it takes to sell your house. You
can expect to see a portfolio of credentials, past achievements,
sales volume and letters of recommendation. Look for evidence
that their background is relevant to your needs — someone
whose portfolio includes success with houses in your price
range, preferably in your immediate neighborhood.
Comfort: The importance
of being comfortable with your agent as a person cannot be
overstated. You're going to be dealing with this individual
on a regular basis, maybe for months, during a time that
can be emotionally trying for you and your family. Indeed,
your agent may well become something of a family member,
who shares in the tension, anticipation, frustration, and
ultimately the joy of selling your house.
It takes a unique combination
of those two characteristics to inspire the confidence a
homeowner needs to maintain peace of mind through the process
of selling a house. It's something every Coldwell Banker
Residential Brokerage/ERA agent strives for. "Just the kind
of help you'd expect from a friend"® is more than a slogan.
It's our way of doing business.
How
do I find the agent that's right for me?
A good place to start is by talking
to friends, neighbors, relatives — anyone whose recommendation
you trust.
Another way to find an agent well-suited
to sell your house specifically is by responding to local
advertising from agents — such as those "just sold" mailings
you find in your mailbox from time to time. The very existence
of such self-marketing efforts suggests that they may have
more to offer you than the agent who picks up the phone when
you call the local real estate office.
Do
I have to pay a commission even if I find the buyer?
That depends on the type of listing
you agree to. If you sign an exclusive agency contract, you
may still sell the house on your own without paying a commission.
In an exclusive right-to-sell agreement, you owe a commission
even if you find the buyer.
What
is the advantage of an exclusive right-to-sell?
The answer is incentive — it
affords agents the protection they need to know their time
and effort will not go unrewarded. That's one reason the
great majority of residential listings are marketed under
exclusive right-to-sell agreements.
What
if my agent doesn't produce?
Besides commission, the most important
matter you negotiate at the time of listing your house with
a broker is the duration of the listing contract. Terms vary,
but listing agreements are seldom for less than three months
or greater than one year.
So what if you find yourself dissatisfied
midway through a nine-month contract?
While the listing contract is
legally binding, some brokers offer homeowners an "out" if
they are unhappy with the services they are receiving.
Why
list my house with Coldwell Banker Residential Brokerage?
Exclusive services that can make selling
your house faster and easier, unparalleled expertise in the
local and national markets — these are some of the reasons
why no one can sell your home more effectively than Coldwell
Banker Residential Brokerage.
Beyond
that, we're sincerely interested in helping make the experience
of selling your home as smooth
and easy as possible. So even if you're not ready to list
your home quite yet... if you simply have questions about
the market in your area, price or mortgage trends, anything
at all about real estate as it relates to you... just pick
up your phone and call Barb Maloney.
Terms vary, but listing agreements are seldom for less than
three months
or greater than one year.
courtesy
www.coldwellbankermove.com
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